Tonight was my last night managing at the club. I'm not quitting the place entirely, however for my own sanity's sake, I demoted myself to bartending. Better money, better scheduling, and no more bitchy emails on my days off!
Coincidentally, tonight feels like the best night I've ever managed in that place. I went for broke tonight, simply ceasing to give two shits and a fuck about what anyone thought, and boy, did it pay off. I wound up emulating my mom in the best (and funniest) way possible. And got called racist for my efforts (or lack thereof).
You see, I was closing bartenders out for the night when one came to me needing a credit card transaction voided. The guy had changed his mind, the drinks were not made yet, no harm no foul. I go ahead and tell the bartender to let him know that I was voiding it, and to warn him that his bank would hold those funds for up to three days, but he would ultimately get the money back. She does so, and the kid starts getting snotty and rude. He asks to see the manager. I, being right there and having witnessed the exchange, introduced myself. The bartender begins to explain to me what just occurred in front of me, and the kid cuts her off and gave her "the hand". He tells her, "I'm talking to HER now"
I begin to lose my patience at this point. I inform him that there is no need to be rude to my bartender. He then decided to cut me off. And I went off.
"You're right- you ARE talking to me now. And you are now going to shut the fuck up and stop interrupting me so this can get through your thick fucking skull. For starters, you will NOT disrespect my bartenders. They are cool as shit, and all this one has been trying to do is assist you and be nice about it. Two- no, I told you to shut the hell up and stop interrupting, you're done- two, you will get your money back, that is guaranteed. Three, you are done talking to any of us at all because you didn't tip anyway before this happened. And lastly, if you want to discuss things like an adult, you need to behave like an adult in the first place. Instead you get this- management, bitch!"
I waved my staff badge at him, and finished closing out my bartenders. He tried to continue complaining to the other bartender who happened to be standing by us all, which is when the racist remark got dropped. Dude got looked at like he was frickin' stupid, and we all finished our night and lived happily ever after.
Moral of the story? Don't be that twat.
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